Showing posts with label products. Show all posts
Showing posts with label products. Show all posts

Saturday, December 8, 2018

Alone Like Never Before

My wife just got us an ECHO™ device. I was not consulted, at least not while I was paying attention, but it got me thinking about the deepening and darkening trend toward the total isolation of the American household, the individual U.S. citizen. Freedom has come to mean freedom from others, and social media aside, that should be disturbing to you.

Advertisers don't frame it this way, of course. They paint these newer technologies as the latest in "convenience." I suppose so, but they conveniently omit the loss of labor from the self-checkout at the supermarket, the fresh air you aren't breathing and the exercise you aren't getting when you call Grubhub or DoorDash, your lack of daily education that comes from interacting with other people face to face, in person.

Can't be bothered conversing with an Uber or Lyft driver? No problem, driverless taxicabs are on the horizon. Where will this end? At what point do we say no, I can do that myself? It is all I can do to tolerate hotel personnel waiting on me hand and foot when I am at one of the fancier establishments. I am not helpless, and I didn't get where I am as a writer by asking Alexa or Google for everything. Back in the day I had to go to a library. I still do, but not as often as I should, and so I miss out on local happenings because I fail to go up the street regularly and see what community announcements they have posted. Shame on me.

I can see where this is going, and it is very clever. Eventually there will be Republican Alexa, Fox News Alexa, Gangsta Alexa, Zionist Alexa....and maybe their counterparts of Democrat, CNN, Folk Alexa, and Agnostic Alexa. Why be unduly inconvenienced by different opinions, religions, cultures, and whatnot? Who needs that baggage? The answer, of course, is that we all do.

While we are talking to our home devices, our Senators and Representatives are talking to lobbyists and corporate interests and making deals that further undermine our rights as workers, consumers, voters, and taxpaying citizens. Alexa is not going to remind you of that. You eventually won't know the rules until you unwittingly break one. Right now, Blacks and Hispanics are all too familiar with this scenario, but sooner or later so will you unless you leave your comfort zone, at least periodically.

People fear the wrong thing from the in-home devices. They think these are stealth machines, surveillance products we have been duped into buying ourselves! Don't you know they are listening to our every word, recording our every action if you have one of those portal thingies, and otherwise invading our privacy? Not likely, though I trust that the manufacturers are listening to find out what else they can sell us.

The real fear we should have in our constant isolation is the erosion of empathy. You cannot relate to others if you don't share experiences. You cannot acknowledge wrongs to others, or validate their trauma, if you do not bear witness firsthand. That was the power of the Civil Rights movement. Comfortable people finally opened their eyes and what they saw shook them.

We need another breakthrough like that, and something sustainable that rejects not technology but the agenda behind it. The future of products and services, as the corporate world sees it, is in cutting us off from each other, automating marketing based on our prior consumer choices. No other input necessary, but thank you for the Yelp review, and "checking in" on Facebook so that we can start a marketing campaign for other individuals. Oooh, look at this bright and shiny new gizmo while we beg Congress for more tax breaks and subsidies that will go to our CEOs and shareholders rather than into properly compensating our employees, providing healthcare and other benefits, testing our products for safety, and making our factories safer, cleaner, and less impactful on the environment. Don't look behind the curtain at our lobbyists arguing for relaxed industrial emissions, looser labor laws, and reduced consumer safety standards.

One day soon I may toss our ECHO into the trash, or at least take it to a thrift store, though I hate to encourage the proliferation of these gadgets. Meanwhile, Alexa? Tell my wife I love her and that I forgive her for the error of your purchase.

Saturday, August 27, 2016

"Hello, Seniors!" The Economics of Aging

© Joe Heller, Green Bay Press-Gazette

Exactly what is considered "old" varies according to whether a given industry thinks it can make money off of you, versus whether it feels obligated to pay you. AARP is lowering the "retirement age" to recruit new members, while the Social Security Administration would very much like to raise the retirement age somewhere past infinity.

I remember back in the day (now I am really dating myself) when you started getting discounts, free stuff and, mostly, respect, around age 55. Coincidentally, that is where I am at currently, and none of these promised benefits is anywhere in sight. Seriously, where are the rewards for putting up with the world for more than half a century? Endurance ought to count for something, and I grew up with the notion that you "respect your elders." Today, our older generations are caricatures and stereotypes of themselves, constantly reinforced by advertising.

"Help, I've fallen and I can't get up!" is the classic interpretation of aging now. If you are a male, I suppose it is more like "Help, I can't get it up!" The point is that our society is all too eager to celebrate the negative side of aging through products, while terribly reluctant to recognize the personal and at-large hardships that older persons have overcome. If there is not a profit to be made from you or your frailty, then you are ignored. Worse yet, every effort is made to avoid obligations made to you through your employment history and government programs.

The problems with social security, for example, began to intensify when politicians began referring to the program as an "entitlement," as if those individuals who stand to gain from it are acting like demanding little brats instead of the exhausted adults they are, indeed entitled to what they, and their employers, put into coffers as a reward for time served, and to allow the next generation gainful employment in a given industry, at a given company.

Greed has taken hold now, and there is a relentless effort to privatize social security such that once again a profit can be made off the backs of the labor force. This amounts to an employee working twice: once for their employer, doing actual labor, and second for Wall Street speculators to use retirement funds to rake in cash for those who are already wealthy beyond reason. Ironically, those who can most easily partake of the benefits of stocks, real estate, and related markets are those very CEOs and other high-ranking corporate types who employed the people they would then be exploiting through privatized social security.

Scams. Oh, the scams that are taking elderly people to the cleaners. Well, if you ask me, old folks have already seen it all, and the vast majority are skeptical of legitimate offers, let alone anything that sounds too good to be true. Not every person over seventy-five is on the verge of Alzheimer's, dementia, or some other mind-degrading illness.

What should trouble us more is the pervasive condition of neglect and physical distance between the elderly and their offspring. Our celebrated "mobile society" has stretched family ties to all corners of the country, even the globe. How can we care for those closest to us in blood relation if we are hundreds of miles or more apart? Here is where we could stand an education from Blacks (African Americans, or your preferred form of address) and Native Americans (Indigenous Peoples, or your preferred form of address). Those cultures are, traditionally, far healthier in many ways for having multiple generations under one roof, or at least next door or in the same neighborhood. Think of what our children are missing today in wisdom, love, compassion, and entertaining stories because grandma and grandpa live on the opposite coast.

There is thus nothing friendly about aging the way our profit-driven society now thinks and acts. We deprive you of proximity to your children and grandchildren as they go forth to prosper in the global marketplace. We divorce you from your savings, your ability to make your own decisions, and your dignity. You are nothing if not incontinent, impotent, or in need of personal locomotive devices, hearing aids, or new joints. Oh, and Medicare may or may not be there to help should you actually need one of the aforementioned products. After all, Medicare is just another "entitlement," you know.